Using this Manual

This is the Procedures Manual for Bristol Children's Services, and it replaces any previous Bristol Children's Services Procedures. All copies of previous procedures must be discarded.

Keeping Bristol Safe Partnership Procedures can be accessed via a button on the home page. They should be read alongside this manual, as they contain procedures and guidance on a range of topics, including CSE, Missing, FGM, and other safeguarding issues.

Additional Guidance from the Keeping Bristol Safe Partnership (KBSP) can also be found in the Local Resources Section of this manual.

For more information about this manual, please contact cypsworkforcedev@bristol.gov.uk.

This manual will be updated on a regular basis, and a summary of the changes can be accessed via the 'Amendments' button on the Home page.

This manual is updated every six months, and the next update will be in July 2026.

If you would like to suggest a change to the procedures manual, discuss your suggestion with your line manager in the first instance.

This manual contains a Local Resource of Bristol Guidance, which can be accessed via the navigation bar. If there is a resource you think should be added, talk to your manager in the first instance. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content added to this area, and any concerns should be directed to the contact person responsible for the procedures.

The manual is accessed by readers who may encounter unfamiliar terms. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedure users.

Every effort has been made to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

We recommend that you register with us to automatically receive notifications when this manual is updated and a monthly newsletter containing articles that may be of interest. Click on the 'Register for Updates' button on the home screen to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences, and we will never share your data with other organisations for marketing or other purposes.

The content of this website can be accessed, printed and downloaded in an unaltered form, temporarily, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Bristol City Council.

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. 

The manual includes the Google Translate function. This is available under the tri.x logo in the bottom-right corner of the welcome page. You can translate any part of the manual into over 240 languages.

Users can print individual chapters FOR REFERENCE. The entire manual CANNOT be printed. The manual is updated regularly; therefore, we advise against keeping hard copies for reference and encourage users to consult the online version.

How to print from your desktop:

1. Open the webpage in your browser which you want to print;
2. In the top right corner of the screen, click on: 3 vertical dots in Google, 3 horizontal dots in Bing, 3 stacked lines in Brave and open the print function;
3. Enter your printing settings: this will include (i) selecting the printer you want to use; (ii) choosing the page orientation, and (iii) selecting what pages should be included, etc.
4. Once everything is set, click "Print."

It is recommended that this manual be viewed with the latest browsers, with JavaScript and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

• Microsoft Edge (Windows 10 & 11);
• Google Chrome;
• Mozilla Firefox;
• Apple Safari.

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device, the manual may not display correctly.

If you would like the text larger, resize it under accessibility options. If you would also like the buttons and the rest of the layout to be enlarged, you can use the browser's zoom feature.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'URL', using the upload function, and tapping 'Add to Home Screen'. The functionality may vary between devices; please refer to the manufacturer's instructions.